Terms & Conditions

TERMS OF SERVICE

OVERVIEW

Hannah Oram Art operates and offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms & Conditions”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. 

Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Our website changes regularly and access to this site is permitted on a temporary basis. We aim to update our site regularly, and may change the content at any time, including the product details and pricing without notice. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material. You are also responsible for ensuring that all persons who access our site through your Internet connection are aware of these terms, and that they comply with them.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

CONTRACT

No contract will exist between you and Hannah Oram Art for the sale of any product unless and until Hannah Oram Art has accepted your order with a confirmation email and a full payment is taken from your credit/ debit card or via other payment methods. Our acceptance of your order brings into existence a legally binding contract between us. Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts.

Hannah Oram Art reserves the right not to accept your order in the event that we are unable to obtain authorisation for payment, if shipping restrictions apply to a particular item, if the item ordered does not meet our quality control standards and is withdrawn, out of stock or if there is an error in pricing or content. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable for any indirect or consequential loss, damage or expenses arising from not accepting your order and we shall have no liability to you, by way of compensation, other than to refund the amount paid for the goods in question.

THIRD-PARTY LINKS

Certain content, products and Services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions  or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be inappropriate.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please see www.hannahoramstudio.com/privacy-policy

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

INDEMNIFICATION

You agree to indemnify, defend and hold Hannah Oram Art harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

PAYMENT

The prices payable for ordered goods are as set out in our website in GBP (UK Pounds). Delivery charges will be clearly displayed when selected and included in the total cost.

ORDER CANCELLATION

Unless you cancel your order within 5 working days after full payment has been made, acceptance of your order and completion of the contract between you and Hannah Oram Art will be completed when the goods have been dispatched.

To cancel your contract you must notify us of your decision by email, using the subject heading ‘Cancellation’ and supplying your order number and address. Any returns after the 5 day period stated above will be at the discretion of Hannah Oram Art.{“type”:”elementor”,”siteurl”:”https://hannahoramstudio.com/wp-json/”,”elements”:[{“id”:”a39ef76″,”elType”:”widget”,”isInner”:false,”isLocked”:false,”settings”:{“editor”:”<p><strong>TERMS OF SERVICE</strong></p>\n<p><strong>OVERVIEW</strong></p>\n<p>Hannah Oram Art operates and offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.</p>\n<p>By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms &amp; Conditions”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.</p>\n<p>Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms &amp; Conditions.&nbsp;</p>\n<p>Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.</p>\n<p>Our website changes regularly and access to this site is permitted on a temporary basis. We aim to update our site regularly, and may change the content at any time, including the product details and pricing without notice. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material. You are also responsible for ensuring that all persons who access our site through your Internet connection are aware of these terms, and that they comply with them.</p>\n<p>We reserve the right to refuse service to anyone for any reason at any time.</p>\n<p>You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.</p>\n<p>You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.</p>\n<p>The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.</p>\n<p>We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.<br>We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.</p>\n<p>We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.</p>\n<p><strong>CONTRACT</strong></p>\n<p>No contract will exist between you and Hannah Oram Art for the sale of any product unless and until Hannah Oram Art has accepted your order with a confirmation email and a full payment is taken from your credit/ debit card or via other payment methods. Our acceptance of your order brings into existence a legally binding contract between us. Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts.</p>\n<p>Hannah Oram Art reserves the right not to accept your order in the event that we are unable to obtain authorisation for payment, if shipping restrictions apply to a particular item, if the item ordered does not meet&nbsp;our quality control standards and is withdrawn, out of stock or if there is an error in pricing or content. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable for any indirect or consequential loss, damage or expenses arising from not accepting your order and we shall have no liability to you, by way of compensation, other than to refund the amount paid for the goods in question.</p>\n<p><strong>THIRD-PARTY LINKS</strong></p>\n<p>Certain content, products and Services available via our Service may include materials from third-parties.</p>\n<p>Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.</p>\n<p>We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.</p>\n<p><strong>USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS</strong></p>\n<p>If, at our request, you send certain specific submissions &nbsp;or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.<br>We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be inappropriate.</p>\n<p>You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.</p>\n<p><strong>PERSONAL INFORMATION</strong></p>\n<p>Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please see <a href=\”https://hannahoramstudio.com/privacy-policy/\”>www.hannahoramstudio.com/privacy-policy</a></p>\n<p><strong>ERRORS, INACCURACIES AND OMISSIONS</strong></p>\n<p>Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).</p>\n<p>We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.</p>\n<p><strong>INDEMNIFICATION</strong></p>\n<p>You agree to indemnify, defend and hold Hannah Oram Art harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.</p>\n<p><strong>PAYMENT</strong></p>\n<p>The prices payable for ordered goods are as set out in our website in GBP (UK Pounds). Delivery charges will be clearly displayed when selected and included in the total cost.</p>\n<p><strong>ORDER CANCELLATION</strong></p>\n<p>Unless you cancel your order within 5 working days after full payment has been made, acceptance of your order and completion of the contract between you and Hannah Oram Art will be completed when the goods have been dispatched.</p>\n<p>To cancel your contract you must notify us of your decision by email, using the subject heading ‘Cancellation’ and supplying your order number and address. Any returns after the 5 day period stated above will be at the discretion of Hannah Oram Art.</p>\n<p><strong>DEFECTIVE AND DAMAGED ITEMS</strong></p>\n<p>All parcels must immediately be opened in the presence of the Courier upon receipt of the goods, to verify that the Goods are contained in the parcel are untampered with and undamaged. You acknowledge that if you fail to do this and subsequently find the Goods are not contained therein, or have been damaged during delivery, we may not be able to claim against the Courier or against our insurers. Accordingly, if you do fail to do this, you agree that you will be solely liable for any such loss or damage and shall waive, release and indemnify us from and against any claims relating thereto, to the fullest extent permitted by applicable law.</p>\n<p>If you should receive an item that is defective, damaged or not what you ordered, please contact us (<a href=\”mailto:[email protected]\”>[email protected]</a>) within 5 working days. We will help you resolve any issues as quickly as possible by replacing the item,if possible, once the faulty item has been returned to us by post. We will confirm the return address in writing, once you have contacted us about the fault.</p>\n<p><strong>REFUNDS AND EXCHANGES</strong></p>\n<p>In the unlikely event that you are unhappy with your order please don’t hesitate to contact us on <a href=\”mailto:[email protected]\”>[email protected]</a>.</p>\n<p>In the case of an agreed refund, upon receipt of items or notification if it is a workshop cancellation, the account you choose will be credited with the cost of the goods minus the delivery charges (exceptions may apply). We will process your refund within 48 hours of receipt. Your credit card company may take 4-7 working days to credit your account.</p><p>It is possible to cancel a workshop up to 48 hours before the planned date and we will issue a full refund. &nbsp;If it is less than 48hours there may be some expenses that will be chargeable but these will be less than half the cost of the workshop.</p>\n<p><strong>INTELLECTUAL PROPERTY</strong></p>\n<p>The entire content of this website, including all artwork, photographs, logo, copyright, trademarks and other intellectual property rights it contains is the sole property of Hannah Oram Art. You may store, print and display the content supplied solely for your own personal use and you may draw the attention of others within your organisation to material posted on our site. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise. By using this service, you agree that you will not attempt to undermine the integrity of this website.</p>\n<p><strong>AGREEMENT</strong></p>\n<p>These terms and conditions set out the entire agreement between you and Hannah Oram Art in respect of the sale, purchase and use of the goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. No variation of these terms and conditions are binding on us unless agreed by us in writing.</p>\n<p><strong>CONTACT INFORMATION</strong></p>\n<p>Questions about the Terms of Service should be sent to us at&nbsp;<a href=\”mailto:[email protected]\” target=\”_blank\” rel=\”noopener\”>[email protected]</a>.</p>\n<p>Our contact information is posted below:</p>\n<p>Hannah Oram Studio</p>\n<p><a href=\”mailto:[email protected]\”>[email protected]</a></p>\n<p></p>\n<div class=\”yj6qo 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DEFECTIVE AND DAMAGED ITEMS

All parcels must immediately be opened in the presence of the Courier upon receipt of the goods, to verify that the Goods are contained in the parcel are untampered with and undamaged. You acknowledge that if you fail to do this and subsequently find the Goods are not contained therein, or have been damaged during delivery, we may not be able to claim against the Courier or against our insurers. Accordingly, if you do fail to do this, you agree that you will be solely liable for any such loss or damage and shall waive, release and indemnify us from and against any claims relating thereto, to the fullest extent permitted by applicable law.

If you should receive an item that is defective, damaged or not what you ordered, please contact us ([email protected]) within 5 working days. We will help you resolve any issues as quickly as possible by replacing the item,if possible, once the faulty item has been returned to us by post. We will confirm the return address in writing, once you have contacted us about the fault.

REFUNDS AND EXCHANGES

In the unlikely event that you are unhappy with your order please don’t hesitate to contact us on [email protected].

In the case of an agreed refund, upon receipt of items or notification if it is a workshop cancellation, the account you choose will be credited with the cost of the goods minus the delivery charges (exceptions may apply). We will process your refund within 48 hours of receipt. Your credit card company may take 4-7 working days to credit your account.

It is possible to cancel a workshop up to 48 hours before the planned date and we will issue a full refund.  If it is less than 48hours there may be some expenses that will be chargeable but these will be less than half the cost of the workshop.

INTELLECTUAL PROPERTY

The entire content of this website, including all artwork, photographs, logo, copyright, trademarks and other intellectual property rights it contains is the sole property of Hannah Oram Art. You may store, print and display the content supplied solely for your own personal use and you may draw the attention of others within your organisation to material posted on our site. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise. By using this service, you agree that you will not attempt to undermine the integrity of this website.

AGREEMENT

These terms and conditions set out the entire agreement between you and Hannah Oram Art in respect of the sale, purchase and use of the goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. No variation of these terms and conditions are binding on us unless agreed by us in writing.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at [email protected].

Our contact information is posted below:

Hannah Oram Studio

[email protected]